conversational AI
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تكنولوجيا
IPMagiX and novomind MEA Announce Strategic Partnership to Drive AI-Powered Customer Experience Innovation
IPMagiX, a regional leader in digital transformation and customer engagement technologies, and novomind, a global provider of omnichannel customer service and AI-driven communication platforms, are pleased to announce a strategic collaboration aimed at accelerating next-generation customer experience solutions across the Middle East and Africa. This partnership brings together IPMagiX’s extensive portfolio of hospitality, telecom, and enterprise engagement solutions with novomind’s…
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تكنولوجيا
«CONNECT-PS» تعرض وكيل مبيعات ذكي لخدمة العملاء في قمة الذكاء الاصطناعي بالقاهرة
كشفت CONNECT-PS عن أحدث ابتكاراتها في مجال الذكاء الاصطناعي، والمتمثل في وكيل المبيعات الذكي (AI Sales Agent)، الذي يعمل كمندوب افتراضي استباقي قادر على إجراء واستقبال المكالمات مع العملاء بشكل مستقل على مدار الساعة وطوال أيام الأسبوع. بهدف توليد عملاء محتملين مؤهلين، وأتمتة المعاملات ذات الحجم الكبير، وتسريع دورة المبيعات وزيادة الكفاءة التشغيلية. حيث يعتمد وكيل المبيعات الذكي على تقنيات…
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تكنولوجيا
Valu Partners with Tactful AI to Enhance Customer Experience Through Unified Engagement, AI-Driven Automation, and Advanced Insights
Valu, Egypt’s leading universal financial technology powerhouse, announced today a strategic partnership with Tactful AI, a regional leader in AI-powered customer experience transformation, aimed at delivering faster, smarter, and more personalized customer interactions across Valu’s digital ecosystem. Through this collaboration, Valu will leverage Tactful AI’s capabilities to unify and automate customer engagement across multiple touchpoints, including WhatsApp, its website, mobile…
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تكنولوجيا
Intella Raises $12.5M Series A Led by Prosus to Scale Arabic AI Speech Technologies
Intella, the market leader in dialectal Arabic speech intelligence, announced it has raised $12.5 million in an oversubscribed Series A round led by Prosus, with participation from 500 Global, Wa’ed Ventures, Hala Ventures, Idrisi Ventures, and HearstLab, the investment arm of Hearst Corporation. This brings Intella’s total funding to over $16.9 million. Accelerating Arabic AI Innovation The funding will fuel…
